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ENCRYPTION AND SECURITY
What happens if I forget my password?
You will be able to request that we reset it for you. However please note
we have no access to reset encryption keys, it you forget these your data
will be unrestorable.
Is my data secure?
Yes, your data is compressed and encrypted before being sent and stored
in our Remote Data Store. You can set the encryption code so the content
is only readable to you. Important: Remember your encryption code, without
it your backup is unreadable. Easy Data Backup has no access to your code
and will be unable to assist if you forget your encryption code.
How do I know your solution is secure?
We are the only company providing remote backup and disaster recovery
services to achieve the Information Security Standard BS7799. All data
is sent in an encrypted format - 128 bit, and all data is held in our
data store encrypted.
What type of encryption is used?
Your data is first compressed and then encrypted using a 128bit key. The
data remains encrypted.
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